OwnerOps One Learning Center

Help & Tutorials

PDFs and mission training videos organized around your role and the task you want to finish. Start with one task, then return to your work.

45 short videosNo signup required to watchStep-by-step instructions

Signup & Onboarding Flow Charts

Keep these printable PDFs handy. Customer Signup covers the current free landlord path; Tenant Onboarding shows a proposed workflow.

Current signup path + optional next steps

Customer Signup

From creating your landlord account to saving your first property. Basic setup ends with a usable workspace; add other records when you are ready.

Read Customer Signup steps
  1. Select Start free. The free path supports up to two properties without a credit card.
  2. Create an account with your email and password, then verify the six-digit email code; or continue with Apple or Google. If asked after verification, log in to continue.
  3. Enter your landlord workspace. The landlord signup path selects the Landlord role automatically; choose a role if prompted.
  4. Enter your first property address. Add the street, city, state and ZIP; leave other optional fields for later. You can also select Explore my workspace first and add a property later.
  5. Select Add My Property and wait for the saved-property confirmation.
  6. Basic setup is complete when your saved property workspace is ready. Review returned county details and the suggested photo; correct missing or inaccurate information. County coverage varies and a pending lookup does not prevent you from continuing.
  7. Optional next steps: add a tenant or lease, track a repair, or add a maintenance task. Add documents and expenses as needed. You can return later; completing every task is not required for basic setup.

Signup path reviewed November 1, 2026. This guide describes the free landlord path; paid plans have a separate checkout.

Proposed workflow

Tenant Onboarding

A planning flow chart showing landlord and tenant responsibilities from the property invitation email through move-in preparation. This is a proposed sequence, not a verified end-to-end app walkthrough.

Read Tenant Onboarding steps
  1. Landlord: invite the tenant by email using the property invitation link.
  2. Tenant: submit the rental application.
  3. Landlord: review and approve the application.
  4. Landlord: create and sign the lease.
  5. Tenant: review and sign the lease.
  6. Proposed automation: send the tenant portal invitation email.
  7. Tenant: log in to the tenant portal.
  8. Tenant: make the rent payment when due and after payment setup is confirmed.
  9. Complete onboarding after the applicable steps are confirmed.

The tenant chart preserves the proposed sequence, not elapsed time. It does not verify current app automation, payment processing or a required completion gate.

Step-by-Step PDF Guides

Download a printable guide for your role or tool.

Mission Training Videos

8 videos in Getting started

Getting started

Silent guide45 sec

Getting around

Start at Home. Choose a property, then review What needs attention today?

Silent guide44 sec

Add your first property

Open Properties and choose Add property. Enter the street address, city, state and ZIP.

Silent guide40 sec

Property overview and units

Open a saved property and review its Overview.

Silent guide44 sec

Property health

Open Property Health to scan properties and units for items that need attention.

Silent guide43 sec

County and property records

Open a saved property and choose Property Info & Map.

Silent guide40 sec

Portfolio transfer

Choose a portfolio file upload or the web-link transfer option.

Silent guide44 sec

Complete your rental setup

Choose your saved property and review the setup checklist on Home or its Overview.

Silent guide43 sec

Act on property health

Open Property Health and expand the relevant property and unit.

Start with one property.

Watch the property setup lesson, then create your account when you are ready. You can come back to this learning center anytime.

Create your account

45 updated silent illustrated guides. Revised October 23, 2026. No audio; pause or replay any step. Availability depends on your account.