OwnerOps One Learning Center

Help & Tutorials

PDFs and mission training videos organized around your role and the task you want to finish. Start with one task, then return to your work.

45 short videosNo signup required to watchStep-by-step instructions

Signup & Onboarding Flow Charts

Keep these printable PDFs handy. Customer Signup covers the current free landlord path; Tenant Onboarding shows a proposed workflow.

Current signup path + optional next steps

Customer Signup

From creating your landlord account to saving your first property. Basic setup ends with a usable workspace; add other records when you are ready.

Read Customer Signup steps
  1. Select Start free. The free path supports up to two properties without a credit card.
  2. Create an account with your email and password, then verify the six-digit email code; or continue with Apple or Google. If asked after verification, log in to continue.
  3. Enter your landlord workspace. The landlord signup path selects the Landlord role automatically; choose a role if prompted.
  4. Enter your first property address. Add the street, city, state and ZIP; leave other optional fields for later. You can also select Explore my workspace first and add a property later.
  5. Select Add My Property and wait for the saved-property confirmation.
  6. Basic setup is complete when your saved property workspace is ready. Review returned county details and the suggested photo; correct missing or inaccurate information. County coverage varies and a pending lookup does not prevent you from continuing.
  7. Optional next steps: add a tenant or lease, track a repair, or add a maintenance task. Add documents and expenses as needed. You can return later; completing every task is not required for basic setup.

Signup path reviewed November 1, 2026. This guide describes the free landlord path; paid plans have a separate checkout.

Proposed workflow

Tenant Onboarding

A planning flow chart showing landlord and tenant responsibilities from the property invitation email through move-in preparation. This is a proposed sequence, not a verified end-to-end app walkthrough.

Read Tenant Onboarding steps
  1. Landlord: invite the tenant by email using the property invitation link.
  2. Tenant: submit the rental application.
  3. Landlord: review and approve the application.
  4. Landlord: create and sign the lease.
  5. Tenant: review and sign the lease.
  6. Proposed automation: send the tenant portal invitation email.
  7. Tenant: log in to the tenant portal.
  8. Tenant: make the rent payment when due and after payment setup is confirmed.
  9. Complete onboarding after the applicable steps are confirmed.

The tenant chart preserves the proposed sequence, not elapsed time. It does not verify current app automation, payment processing or a required completion gate.

Step-by-Step PDF Guides

Download a printable guide for your role or tool.

Mission Training Videos

6 videos in Money & accounting

Money & accounting

Silent guide47 sec

Rent payments

Owners: open Payments and confirm the property, unit, tenant, amount and due date. Processing is separate from Paid.

Silent guide40 sec

Security deposits

Open Security Deposit Tracker.

Silent guide40 sec

Expenses and receipts

Record an expense against the correct property and unit.

Silent guide40 sec

Accounting: review and post

Open Accounting and select the property and unit scope.

Silent guide40 sec

Accounting: bank reconciliation

Set up the bank account record and its opening statement balance.

Silent guide40 sec

Accounting: reports and workflows

Use Reports and Performance to review posted accounting information.

Start with one property.

Watch the property setup lesson, then create your account when you are ready. You can come back to this learning center anytime.

Create your account

45 updated silent illustrated guides. Revised October 23, 2026. No audio; pause or replay any step. Availability depends on your account.